Shoot Terms & Conditions

PLEASE READ. By signing below, you acknowledge that you have read and agree to all of the terms listed below.

Usage Rights / Ownership

By booking a property shoot with Aeng Media ("we," "us"), the client ("Client") agrees that all photos, videos, and related media ("Content") remain our sole property and copyright. The Client is granted a limited, non-transferable license to use the Content solely for the marketing and sale of the specific property captured. Redistribution, resale, or repurposing for other properties, services, or third parties is prohibited without our written consent. The Client may not alter the Content in ways that misrepresent the original work. This includes, but is not limited to, the use of artificial intelligence to virtually alter, stage, or change the Content in any way. We reserve the right to use Content for portfolio, promotional, or social media purposes unless otherwise requested in writing.

Compliance With Advertising Standards & Local Laws

We provide professional image and video editing services at the discretion of the Client. The Client acknowledges that various jurisdictions, Multiple Listing Services (MLS), and regulatory bodies have specific and evolving rules regarding the disclosure of "digitally altered" images and videos. It is the sole responsibility of the Client to determine if provided images and videos require disclosure under local laws or guidelines. By accepting and using this media, the Client assumes all liability for the proper disclosure and representation of the property, and agrees to not hold Aeng Media harmless from any fines, legal actions, or disciplinary measures resulting from the publication of these images or videos.

General Liability

We are not liable for any injuries, damages, or losses incurred during the shoot. The Client is responsible for ensuring the property is clean, accessible, and ready to shoot at the scheduled time.

Shoot Day Terms & Cancellation

Properties are shot "as-is" and we are not expected to clean, de-clutter, or move items. Unexplained cancellations within 24 hours may result in a fee. It is strongly requested, but not required, that the homeowner be away for the duration of the on-site visit to ensure a seamless workflow for the Client and our team. If we are responsible for opening, unlocking, preparing, and/or closing the property, additional fees may apply. If the Client is not present at the time of the shoot, or during the full duration of the on-site visit, unless specifically noted in the pre-shoot form, our creative choices are deemed "final." This includes, but is not limited to, the staging of furniture, lighting, angles, compositions, music choices, and the amount of images and/or videos delivered.

Revisions

Revisions are made at our discretion, and extensive revision requests may result in additional fees. The first round of revisions is typically free, and any additional revisions will have a fee.

Payment

The Client agrees to make payment in full upon booking and receipt of the invoice to secure the desired shoot date. Failure to make payment on time may result in loss of the desired shoot date, as bookings are handled on a first come, first served basis. Payment is required before any media is released — media is delivered on a pay-first basis, and files are only made available to download once payment has been received in full.

By signing below, you acknowledge that you have read and agree to all of these terms and conditions.